![]() ![]() ![]() Task-specific feedback should happen frequently. Show respect, invest time to help your reports, and be open about your own challenges and mistakes. Build trust by fostering honest dialogue about both problems and positives, remembering that credit for successful projects should go to the people involved. Build on the skills you already have, and don’t feel pressure to be like your predecessor. That fact can empower you to have hard conversations. Understand that – unlike the people who answer to you – you own the results of what happens on your team. Take advantage of the help and guidance offered by people and the goodwill people have for you as you start up. Managing is ultimately about people, and people are complex. ![]() What Is Management? “Your job, as a manager, is to get better outcomes from a group of people working together” (p. If you care enough to be reading this, then you care enough to be a great manager” (p. “I believe this as deeply as I believe anything: Great managers are made, not born. ![]()
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